Certified Pre-Owned Digital Platform

The Challenge

Porsche’s Certified Pre-Owned (CPO) program relied heavily on paper-based inspection processes that created significant operational inefficiencies:

• High printing costs: Hundreds of thousands of dollars spent annually on printed materials
• Sustainability concerns: Paper-dependent processes conflicted with corporate environmental initiatives
• Cumbersome workflows: Physical forms were difficult to complete during vehicle inspections
• No validation: Paper forms couldn’t enforce required field completion
• Slow approvals: Manual review processes created bottlenecks
• Limited analytics: Minimal data collection for reporting and insights
• Fragmented documentation: Vehicle records scattered across multiple systems

The Solution

Working through Burkson, I architected and led development of a comprehensive cloud-based platform that transformed Porsche’s CPO operations.

Mobile Inspection Application

Built a native iOS application for technicians featuring:

• VIN scanner with integrated inventory search
• Smart form validation ensuring complete, accurate inspections
• Photo capture for documenting vehicle condition
• Offline support for areas with limited connectivity

Management Dashboard

Developed a web-based management system providing:

• Digital approval workflows with role-based access
• Electronic signatures for certification documents
• Multi-channel notifications (email, push) for pending actions
• Dealer and regional performance analytics

Integrations

Connected the platform to essential third-party services:

• Vehicle history reports pulled automatically during inspection
• Existing Porsche systems for inventory and dealer data
• Document management for centralized storage and retrieval

The Results

The platform delivered immediate, measurable impact:

• $196,000 saved annually by eliminating printed materials
• Increased technician efficiency through streamlined digital workflows
• Enhanced compliance with automatic validation and audit trails
• Actionable insights through dealer and regional analytics
• 100% paperless CPO inspection program
• Improved documentation accessibility and searchability

Technical Approach

The solution leveraged modern cloud architecture to ensure reliability and scalability:

• Native iOS development for optimal mobile performance
• RESTful API backend with robust authentication
• Cloud hosting with automatic scaling
• Third-party integrations via secure APIs
• Role-based access control throughout the platform

This project exemplifies my approach to enterprise IT consulting—understanding the business problem deeply before designing a technical solution. The same methodology was applied to the Porsche iTrainer platform, another mobile solution I developed for Porsche.